Where is Central Snowsports located in Falls Creek?

We have 3 convenient locations, equipment can be collected and exchanged / returned to any store.

Winterhaven, corner of Falls Creek Road and Slalom Street (Shuttle Stop 3)

Cedarwood, Cedarwood Apartments, Schuss St (Shuttle Stop 6) 

Village in Silverski (Astra, Huski, Frueauf Village precinct)

For more help head over to our FIND US page

Our direct store contact is 03 5758 3500 or you can email us reservations@centralsnowsports.com.au

What is the Delivery & Collection Service?

When you rent from us, we can deliver your equipment directly to your mountain accommodation, saving you the hassle of carrying it through the snow – perfect for families. At the end of your stay, we can also collect the equipment from your accommodation.

To arrange this service, please call 03 5758 3500 by 5pm on your last day. Be sure to have the equipment placed neatly together and easily accessible for pickup.

Want Your Gear Delivered & Picked Up Without Visiting the Store?

You can easily arrange delivery and collection when you reach the checkout on the online booking form. Simply select the box: Yes! Please pre-deliver my equipment to my on-mountain accommodation.

Please Note: This option is not recommended for beginners, as we prefer to assist you in-store to ensure the right fit and equipment choice. Be sure all details provided are correct, and remember, you can always visit any of our stores if you need to make changes.

Click here for our extra tips:

If you have your own ski boots you will need to supply your ski-boot measurement, please see below:

Online Discount Available for Pre-Booked Equipment Only

You can easily pre-book your equipment via our online hire form. The form is simple to use, with dropdown menus to input the same information you would provide in-store.

Online pre-booking requires pre-payment in Australian dollars via our secure online payment system, Stripe.

Once your booking is made, you’re welcome to make equipment upgrades or additions in-store or swap your demo equipment (subject to availability).

Why Pre-Book?

Pre-booking speeds up the in-store process significantly, allowing us to better cater to the needs of our pre-booked customers. There's a comments section at the bottom of each hire form where you can include any special requests or additional information to help us equip you better. While we don't respond to these comments, they are noted when we process your booking in-store. If you have any further questions, feel free to email us!

Epic Pass Holder? Read more....

What Happens if My Equipment Breaks, Is Lost, or Stolen?

Rest assured, these situations are very rare. However, if your equipment is lost or stolen, it's important to contact the store immediately at 03 5758 3500 for the best chance of recovery.

Any lost, stolen, or damaged equipment will be charged at the discretion of the Rental Manager. While you are generally covered under your travel insurance, the charge will be applied directly to the customer.

Whats the difference between Premium - Demo and Standard?

Premium - Demo skis are retail level skis for intermediate and up. We can match skis to skier type, preferred terrain and the current conditions. Premium - Demo skis can be swapped during your stay so you can try different types if required.

Standard skis are designed to be easy to turn and control. Helping beginners to low intermediates gain confidence and develop their turns.

What If I Want to Change Equipment?

If you encounter any issues with your equipment, please contact us as soon as possible at 03 5758 3500 so we can address the problem. Our goal is to ensure you're properly equipped and comfortable. You can always visit the store for advice or to make changes as needed.

Are You a Beginner?
No worries, we’re here to help! Our in-store technicians can assist with fitting your gear, show you how to use it, and provide helpful resort tips to get you started.

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Can you hire gloves?

Unfortunately, we do not offer glove rentals. However, we have a wide range of gloves available for purchase in-store.

Are Your Skis Gripwalk Compatible?

Most of our ski bindings are GripWalk compatible. Please let our friendly technician know if your boots are GripWalk, and be sure to mention it in the comments if you select the "Pre-delivery" option.